Refund policy

Returns within 7 days of delivery are eligible for a refund. 

Returns within 30 Days of delivery are eligible for store credit only. 

Clearance and holiday items are FINAL SALE.

Returns over $200 will be issued store credit and are subject to 10% restocking fee

Anything over 30 days is not accepted. 

Gift Returns:  Please follow our return policy above.  

IMPORTANT: My store location in Castle Rock, is separate from my online store.   You may not return/exchange items in the store location without contacting us in an advance.  

Your purchased product must return to us in a new condition - unwashed or used, tags on and in its original packaging. We are not able to exchange items that appear to have been used, washed, or removed from their original packaging.  You must also include a copy of your invoice with the exchange.  Important: We have the right to decline an exchange if we detect cigarette smoke or pet hair/odor.  No stains or damages accepted.

We do not cover postage costs for RETURNS.  Once we have received and inspected the goods, we will organize a refund or store credit minus the initial shipping costs.  You will be notified of this via email. Cece & Rose is not responsible for untraceable/lost shipments.  You must contact your carrier to trace the package.  

Exchanges must be sent to:

Cece & Rose

3158 Waterfront Drive

Monument, CO 80132